Issues of Outsourcing “Thinking”
The area of human resources — amongst the most mishandled and underappreciated areas of development in India — has seen the Centre, the states and public sector units floundering on independently developing rules, regulating, identifying trends, and delivering on declared objectives. Consequently, government departments and organisations are increasingly turning to global consulting firms for advice. The outcomes and consequences of outsourcing “thinking” do not become clear for years and are difficult to quantify, further undermining the state’s capacity to analyse, strategise and govern. That it can be detrimental to the nation’s interests is explained by Mariana Francesca Mazzucato and Rosie Collington in The Big Con. The ill-fated farm laws were a demonstrable failure of agency and capacity.